Privacy Policy

Course application

Data: name, e-mail address, Discord username, your DAW version and operating system, an optional note and the topics you are interested in, the chosen course variant and number of hours, price and any discount applied, payment status, IP address and browser information, and confirmation that you have read this policy.

Purpose: processing your application, entering into and performing the course contract, communicating about the course, and giving you access to the student portal.

Legal basis: performance of a contract (Art. 6(1)(b) GDPR). For the IP address and browser information, legitimate interest (Art. 6(1)(f)) — protecting the form against abuse and spam.

A copy of the submitted application, including the IP address, is delivered to our operational mailbox so that we can process it.

Payment

Data: amount, date, payment method, payment identifiers. For card payments, the card details are processed directly by the payment provider — we never see your card number.

Purpose: receiving payment and keeping accounting records.

Legal basis: performance of a contract and legal obligation (Art. 6(1)(b) and (c)) — accounting legislation.

Student account and portal

Data: e-mail, name, language, account status, your password stored only as a cryptographic hash (never in readable form), Discord username, the time zone detected from your browser, last login time, whether you have completed the onboarding guide, and whether and when you turned off lesson reminder e-mails.

Purpose: running the portal, giving you access to the course and recordings, booking one-on-one sessions, showing times in your own time zone, and sending lesson reminders.

You can turn off reminders for group lessons and for one-on-one sessions at any time — each on its own — using the link in the footer of the reminder, and turn them back on with the same link. We can also see in our administration that you have turned them off.

In “My account” you can add a profile: an artist name, a profile photo and links to your profiles on SoundCloud, Spotify and Instagram. We store the photo cropped to a square and without camera data (such as location) in our object storage (Hetzner, EU). We only check that a link has the right format; we never open it. The profile is optional and only you can see it; on a review you choose yourself what from it is published. You can change or delete the photo and links at any time, and they are deleted when your account is closed. When you change your password, we sign you out on your other devices and e-mail you about it; we keep the time of the change for at most 24 hours (for the three-changes-a-day limit).

When you book a one-on-one session, the lecturer whose slot you chose receives an e-mail with your name and the date, time and length of the session — they need to know who they are meeting and when. Your e-mail address is not passed on to them. Whether that e-mail reaches them is the lecturer's own setting; either way the booking appears in their schedule.

In their schedule a lecturer can see your name, your Discord name and your time zone, along with the topic you gave when booking — without those they could not reach you or know what to prepare for. They do not see your e-mail address, the price, or what you paid. They see only their own slots and the bookings on them, not other students.

The site administrator can see each lecturer's taught hours together with the students' names — we need this to settle up with our lecturers. Some lecturers are also administrators of the site; in that case they have an administrator's access, not only a lecturer's.

Legal basis: performance of a contract (Art. 6(1)(b)); the profile (artist name, photo, links) on your consent (Art. 6(1)(a)), which you give by filling it in and withdraw by deleting it.

Reporting a problem

Data: the text of your report, its language, the page you were on (and in the player the lesson and the recording), your browser, operating system and device type — prefilled from your browser and editable by you — and the technical string your browser identifies itself with. The report is linked to your account so we know whom it concerns.

Purpose: fixing faults on the site and in the portal. We read the reports; we do not reply to every one, and if we need more detail we will e-mail you.

Legal basis: legitimate interest (Art. 6(1)(f)) — keeping the service working.

When your account is erased the report is unlinked from you but not deleted — a player fault stays operationally useful to us afterwards. If you named yourself in the text of a report, we will redact that part on request.

Study activity

Data: which recordings you opened, how many times, how much of them you watched, how far you got and when you last watched, which lessons you marked as completed, your booked one-on-one sessions and your hours balance.

Legal basis: performance of a contract (portal functionality) and legitimate interest (Art. 6(1)(f)) for assessing course quality.

Contact form

Data: name, e-mail, message, language, IP address and browser information.

Purpose: replying to your message.

Legal basis: legitimate interest (Art. 6(1)(f)) — handling your enquiry; for the IP address, protecting the form against abuse.

Contest

Data: e-mail, artist name, optionally full name and Instagram, track title and the uploaded audio file, language, IP address and browser information, and your consent.

Purpose: entering you into the contest, judging it and announcing the results.

Legal basis: consent (Art. 6(1)(a)), or performance of a contract under the contest rules. You may withdraw consent at any time; withdrawal does not affect processing carried out beforehand.

Newsletter

Data: e-mail, language, the page you subscribed from, traffic source information (UTM parameters), the date and method of consent, IP address and browser information.

Purpose: sending news and offers.

Legal basis: consent (Art. 6(1)(a)). You can unsubscribe at any time.

Discount code for signing up: if you sign up through the offer window on the website, we e-mail you a single-use discount code bound to your e-mail. We keep the code together with your e-mail and the dates it was issued and expires, so that it can only be used for an order with that e-mail and each e-mail gets only one code per round of the offer. If the offer is for a first order only, we check whether you have already paid for something with us. The legal basis is taking steps at your request prior to entering into a contract (Art. 6(1)(b)); the newsletter itself stays on consent. The form is protected by Cloudflare Turnstile. We count how often the window is shown and closed only in aggregate, without personal data.

Offers to existing customers

If you have taken a course with us, we may send you an offer for a related follow-up product. You can unsubscribe at any time using the link in the e-mail footer; we honour and record unsubscribes. The list of unsubscribed addresses (the e-mail, the date and where you unsubscribed) is visible only to the website's administrators — they need it so that nobody sends you such an offer by hand either.

Legal basis: legitimate interest (Art. 6(1)(f)) — direct marketing to our own customers.

Student discount

If you have paid for the full or basic FL Studio course and are signed in, the website automatically shows you a discounted price on some products. We determine this from your paid orders; nothing new is stored (legitimate interest).

Reviews

You can write us a review in the student portal, through a link from us or through an e-mail invitation. We process the rating, the text and the profile details you choose yourself when writing the review: how your name appears (artist name, first name and initial of the last name, or full name), a copy of your profile photo and one Spotify or SoundCloud link. We store the copy of the photo when you submit it, in our object storage (Hetzner, EU), so that a published review does not change together with your profile. After our check the review is published on the website. You can hide it at any time in My account, or ask for it to be deleted; when we delete it we also delete the photo copy.

Legal basis: consent (Art. 6(1)(a) GDPR), which you give by ticking the box when you submit; we keep the time and version of the consent.

Record of e-mails sent

For every e-mail the website sends you (confirmations, reminders, invitations) we keep a record: the address, the subject, the kind of e-mail, the time, whether it was sent and whether it was delivered (as reported by our e-mail provider, including an unsubscribe). We do not store the content. The record lets us check whether and when we sent you something, and only administrators can see it. We keep it for 24 months.

Legal basis: legitimate interest (Art. 6(1)(f) GDPR) — being able to show and verify that e-mails were sent and to deal with non-delivery.

Mix & Master

If you order mixing or mastering of your tracks from us (the Mix & Master service):

Data: name and e-mail address, the chosen variant and number of tracks, price and any discount applied, payment status, your description if you write one, links to reference tracks, track titles, the audio files you upload to us (your material) and the files we deliver to you, your change requests and their attachments, a record of the job's progress (e.g. when you uploaded or downloaded a file or approved a track), your request to start the service before the withdrawal period ends (time and text version), confirmation that you have read this policy (time and version), the IP address of the order.

Purpose: concluding and performing the service contract, communication about the job, delivering the finished tracks, being able to show that you asked us to start the service.

Legal basis: performance of a contract (Art. 6(1)(b) GDPR); we keep the record of your request to start the service to meet and demonstrate our obligations under consumer-protection law (Art. 6(1)(c) and (f)). For the IP address, legitimate interest — protecting the form from abuse.

Who sees it: only the controller and the website's administrators. Files are stored in our object storage (Hetzner, EU) — no new recipient. E-mails about the job go out through our website e-mail provider (Mailjet).

An order does not create an account. If you order while signed in, the job is linked to your account and appears under My jobs. Otherwise the job is reachable through a secret link we e-mail to you; only you can link it to your existing account — by signing in with the same e-mail address and confirming on the job page; we never link it automatically by e-mail.

Retention: the job's files (your material, delivered versions, attachments to change requests) are deleted 3 months after the job is closed or cancelled. The order follows the order rules in section 6: an unpaid one is deleted after 12 months together with the job and its files, a paid one is kept for the accounting period and then anonymised. The job record (description, change requests, progress) of a paid order is kept with it; we delete it on request at any time.

Demo feedback

If you send us your demo for free feedback:

Data: name, e-mail, the link to your track, your message if you write one, language, confirmation that you have read this policy (time and version), the request's status and our answer (text, who sent it and when). If you are signed in, the request is linked to your account. We store no IP address or browser data for this request.

Purpose: to listen to the track and send you feedback by e-mail; to keep the rule of one open request at a time and a pause between requests.

Legal basis: steps taken at your request (Art. 6(1)(b) GDPR).

Who sees it: only the controller and the site's administrators. We listen to the track through your link — we never download it to our server and never pass the link on. The answer is sent through the site's e-mail provider (Mailjet). The form is protected by Cloudflare Turnstile.

Discount code: the answer may include a single-use Mix & Master discount code bound to your e-mail; it is recorded like the website window's codes (section 2.7).

Retention: the request is deleted 12 months after it was answered or closed (an untouched one 12 months after it was sent); earlier on request at any time.

Translating messages on Discord

On our Discord server you can have a message translated between Slovak and English (right-click the message › Apps › Translate). Only the person who clicked sees the translation.

Data: the text of the message you have translated (it may contain a name or other details its author wrote). We store neither the text nor the translation and do not record who clicked — we keep only a monthly count of translations.

Purpose: translating a message at a server member's request, so Slovak- and English-speaking members understand each other.

Legal basis: legitimate interest (Art. 6(1)(f)) — understanding in a bilingual community; a translation is always started by the member.

Who processes it: the text is sent for translation to Anthropic (the Claude model, processed in the USA), which does not use API texts to train its models. If translation through Anthropic is unavailable, we use DeepL (Germany); on its free plan DeepL may keep the texts for a while and use them to improve its services.